Great4.1 Based on 289 reviews from ★★★★★ We just bought a beautiful XT6 Cadillac at Bannister Chevrolet Kamloops and loving absolutely everything about it. Clay was very helpful, knowledgeable and made our vehicle buying experience enjoyable. Thank you so much Clay for your patience and answering all our questions. And Kaleena,your time andextra work is so much appreciated!Thank you for everything. ★★★★★ Experienced some car troubles on my way back home to Ontario this week. Called first thing on Friday morning to get it taken care of and was informed Tuesday morning would be the earliest appt. Made the appt, but out of desperation to get home, popped by the service department at 12:30 and told them “hey if you happen to have time today, I’ll just leave the vehicle until before close.” While at first the chances of getting it looked at were slim, they had my vehicle in and out within 2 hours, and I will be able to get home sooner than anticipated! Really appreciate all the help from the team, they also washed my car for me. The dealership in Prince George and Quesnel were not helpful at all so I’m very thankful to have stumbled in Kamloops! ★★★★★ Great Service and the friendliest Staff ever.Mo was amazing and was super helpful at finding what I wanted, and this Dealership is a prime example on how being kind and treating people right goes a long way. I came from out of town to deal with them and it's says a lot about our local Dealerships. They could take a few lessons from these folks here. ★★★★★ Chevrolet Clay is the man to see! Easy to communicate with, goes above and beyond for his clients! Beyond happy with my new truck purchase. ★★★★★ In a world where customer service often falls short of expectations, my experience at Bannister Kamloops dealership was a refreshing reminder that excellence still exists. From the moment I stepped through their doors, I felt like more than just a customer – I felt like a valued individual on a journey.Harvinder, the sales representative, is a shining example of what it means to go above and beyond. His commitment to ensuring my satisfaction was evident in every interaction. Not only did he secure an amazing offer that exceeded my expectations, but he also orchestrated the seamless delivery of the vehicle right to my doorstep. His genuine dedication transformed a routine transaction into a memorable experience.Equally remarkable was Kaleena, the finance manager. In a process that can often be time-consuming and arduous, she demonstrated an extraordinary ability to swiftly navigate the financial landscape. The credit approval she secured for me was not just timely – it was quicker than I had ever imagined possible. Her competence and efficiency eased any concerns I had, highlighting the dealership's commitment to facilitating a seamless experience.Bannister Kamloops dealership isn't just a place to buy a car; it's a testament to exceptional service and genuine care. It's a place where individuals like Harvinder and Kaleena redefine what customer service means. Their dedication prompts us to reflect on the impact of thoughtful gestures and the power of human connection in an often transactional world.In an era where quality service can be a rarity, Bannister Kamloops dealership and its exceptional team have set a thought-provoking standard for the industry. Their commitment to creating meaningful customer experiences is a reminder that, beyond products, it's the people who truly make the difference. Just look at the smile on my face😃😃#Bannister💯 ★★★★★ I have just received my new to me 2019 Colorado ZR2. I am 69 years old and have bought many cars and trucks, but the service I received from Utkarch and Damian was way beyond anything I have experienced before. The knowledge and professionalism made the whole experience, not just easy but dare I say enjoyable. I am so happy we drove that extra distance. I highly recommend bannister Chevrolet in Kamloops. ★★★★★ I bought my first vehicle 6 years ago and the staff then was great, but know under Bannister Chevy, the professionalism is unmatched.From greating me within 60 seconds of being on the lot, to the superb walk around on the new Colorado.But it wasn’t just the walk around that convinced on the sale, it was the connection I had with the sales guy.I’m not sure if he noticed the charizard decal on my van, but he instantly showed off his new Gigantamac Charizard arm tattoo. That was awesome.I was beyond disbelief with the knowledge that Jake had on the Colorado. When Jake slid underneath the under carriage of that vehicle to show me where to place the truck Jack if I ever got a flat tire, that showed me how passionate he was with the Chevy brand.The next best part of the experience was the up front explanation of the fee’s and pricing. Jake worked very hard to fit my budget and get me into the new Colorado for under my budget.Thanks again JakeCharizard for life ★★★★★ Very good service. I do appreciate the staff here. They worked hard to assist me in getting my repair completed. They completed the work on time and on estimate. Many thanks to the team at Bannister Chev. My vehicle now works great, and it's clean too! ★★★★★ Thanks to Chevrolet Clay for our excellent experience purchasing our new Equinox. Clay was friendly, knowledgeable and extremely helpful through the whole process! ★★★★★ I had a really positive experience with Bannister Chevrolet Cadillac. Travis was my sales person and he was very honest and helpful. I felt confident that he was trying his best to get me the best price for the vehicle I was interested in. I was hesitant to buy and both Travis and the finance persons that I spoke with were very patient as I asked questions and proposed alternative payment scenarios (warranty or no warranty, 6 year term or 7, etc). In the end, I decided not to buy the vehicle, but they were all still very gracious and kind about it. Definitely worth going here for your car shopping needs! ★★★★★ Very friendly, quick with financing and all the sales staff are super friendly and knowledgeable. I must say though, if your needing financing ootions, Kaleena is your person to see! She went above and beyond and got it done. Bannister Chev is lucky to have her on their team. She knows her business. ★★★★★ You brace yourself going into a car dealer. Prepare mentally for the oncoming “pushy salesmen, and managers." And then… they don’t come. Instead, you get friendly people who don’t try to “push” anything on you. They’re helpful. They listen. They’re accommodating. That was my experience with Bannister Hyundai Kamloops. Great new Management. I'd like to thank Arsalan and Terrilyn for their warm welcome! ★★★★★ I thought car shopping for my daughter would be so stressful and time consuming. Clay at Bannister was so patient and supportive. He assisted us through everything and answered a million questions, concerns and helped us find our direction. I would definitely recommend him if you want things handled professionally and efficiently. He has raised the bar for car shopping. I'll be back when I need my own car upgraded. ★★★★★ I have purchased 4 vehicles in the past 3 years from Jake and he is the best. Made it so easy and comfortable. Great job to there whole team. ★★★★★ customer service was awesome, coffee and water offered at the moment I came in, quick attention, very knowledgeable about cars, financing and leasing. Very honest advises and straight forward. I had a great experience with Jake and I’m looking forward for my next truck with them, highly recommended for anyone looking for a new ride 😁 ★★★★★ Amazing experience!Amazing place to deal!Run by great management, really enjoyed our time with their Sales Manager Jake! ★★★★★ If your looking for good guys to take care of you, go see Jake. he is honest and a breath of fresh air to deal with. I have bought alot of vehicles in my life and this is where I will be taking my business here from now on!! period! ★★★★★ Wonderful experience!! Thanks!!! ★★★★★ Amazing service!! ★★★★★ Huge thanks to Jake, Kaleena, Harvey and the rest of the team at Bannister Chevrolet Kamloops. For making the purchase of my new (to me F350) painless. Jake thanks from my whole family, we will send you pics of our camping/hunting trips. Kaleena you are a rock star. Thank you all so much ★★★★★ Amazing service. Definitely recommend to everyone looking for a new car. ★★★★★ great service ive never had a better car purchase! from walking in and speaking to reception, all the way through to talking to picking up my car, it was a great purchase. ill recommend then to anyone i know ★★★★★ Me and my wife just bought 2017 cts Cadillac we are from Qualicum Beach the hole deal was done over the phone deliver to are door step with full tank fuel this is probably the best experience we ever had buying a new car Jake made the deal easy and effortless. If you’re thinking of buying a new car highly recommend them . They deliver what the promise . Thanks to Jake and his team ★★★★★ Great place to shop for a new vehicle, they really know how to treat you right. Great service as well. ★★★★★ Great customer service!! ★★★★★ Enjoyed a very pleasant experience with Clay and Kaleena purchasing my 22 Colorado.Fair, friendly and no nonsense promptly arranged everything and was super easy to deal with. Very professional and very helpful holding onto it while I was in out of town. Kaleena was very transparent and extremely helpful whenever I had any questions or concerns after the purchase as well.I highly recommend Clay, Kaleena and Bannister Chev ★★★★★ Had my 2020 Equinox in for a service. First time since the Smith takeover by Bannister.Easy to book online with what exactly I needed.Once I checked in, Taylor, the service professional, took care of me and arranged for the shuttle. She called later to advise that they may need to keep my vehicle because they ordered a part that would take another day.She gave several options, one of them providing a courtesy car which I excepted. The shuttle came and picked me up and brought me up there again, and I took the courtesy car which was seamless.Taylor called the next morning to advise the car was ready and it was cleaned and I picked it up in the afternoon.She recognized me and greeted me. Taylor was a “breath of fresh air” for the Service Dept and I felt like a valued customer.Would also send Kudos to the Service receptionist for her efficiency in processing the invoice and courtesy car!Only thing I wish for, as a long time Kamloops resident, is that they keep the ‘Smith’ name somewhere in the brand….Cheers ★★★★★ Good service !! ★★★★★ Had a wonderful experience buying my Colorado at Bannister. Clay and Kaleena were amazing to deal with and Everyone working there were very pleasant, knowledgeable and transparent with the pricing of the vehicles.I highly recommend this place to anyone who anyone who is thinking of getting a new or used vehicle.All in all a great experience. ★★★★★ Very special thanks to Clay for ensuring we got our dream vehicle. The care, patience and attention to detail is truly appreciated. With our long commute (over an hour) to get to the dealership after work, it usually meant we got there very late in the evenings. Clay never made us feel as though we were late or intruding on his time. Thanks, Clay, for the birthday sign, birthday balloons and special gifts for our kids! It is even greater to know there was an entire team available to ensure we were able to get a great rate and all the paperwork done at the Bannister Chevrolet Cadillac Kamloops office, and could drive our new vehicle home right away! ★★★★★ Amazing service and fulfillment purchasing my new Camaro through Clay at Bannister Chevrolet!! I highly recommend 👌. The entire team from finance to service was seamless and driving my new ride home I was completely satisfied! ★★★★★ Friendly staff and exceptional customer service.I fully recommend Bennister Chevrolet for anyone looking to buy a car in Kamloops. I bought my car few days ago with the help of Clay, who really went above and beyond with his patience, professional advises, and exceptional customer service to find for me the right car that i was looking for.Thanks a lot! ★★★★★ We've been bringing our company fleet vehicles and personal vehicles to Smith (now Bannister) for service for years. Great service and excellent communication. ★★★★★ Great fast service from management and from the salesman on the floor. They will go out of their way to help you achieve what you are looking for ★★★★★ Bannister Chevrolet gave me the best experience on a dealership. I bought a 2023 Corvette and they made the impossible possible by getting one of the big banks to approve me. They even flew me here from vancouver covering the expense of the plane ticket so that I can make sure I make and close the deal. I want to thank Kade, Bannister Chevrolet salesman for all the help and answering all the questions i have. Also thanks to Kaleena 'Finance advisor' for making sure im taken care of incase something goes wrong at the car down the road. Thanks again Bannister Chevrolet! I will highly recommend this dealership!💯 ★★★★★ Clay was awesome. Our experience purchasing our truck was so easy. All the staff was very friendly and extremely accommodating. We were in a position to purchase a vehicle on short notice as I had been in an accident that wrote my original truck off. Clay even managed to have our new truck delivered to our home in the Cariboo. We would definitely recommend them to anyone looking to buy a new vehicle.Thank you again for wonderful customer service. ★★★★★ This review is only for the AUTOBODY SHOP.The staff working here are very nice, polite and helpful. Amanda explained to me the entire process for the ICBC claim clearly as it was my first-ever claim, and she also made sure to answer all my questions. She also called the car rental company on my behalf to let them know that I was ready for pickup.When I went to pick up my car, it was super clean, inside out, and it looked like a brand new car again.Thank you Smith Auto Body 🙂 ★★★★★ Went in for a trade in, that unfortunately didn't work out for me so found another option, got that sorted out smoothly! Few months I got a call they might have something I was looking for! I needed a few things sorted for the trade in but each department was there every step of the way! Helping anyway I needed to make it work 😊 ★★★★★ Mo was very helpful and very friendly! Would definitely recommend him! ★★★★★ Great team to deal with at Smith Chev! Thanks Travis Hedges for a seamless experience. ★★★★★ Purchased a truck Oct 8, 2022 from Mo and was very happy with the whole experience. He answered any and all questions regarding the vehicle and the history of the vehicle. I checked out the truck and took it for a test drive in the morning. Mo set up the paperwork, insurance broker, etc. and the purchase was finalized by 3pm. It was a very seamless process with a very friendly and courteous staff. On top of that, they were good enough to move on the price a little. I have no hesitation in going back to Mo and Smith Chev Olds to purchase my next vehicle. ★★★★★ Awesome service advisor and great detailed workmanship by Automotive technicians. Perfect service. ★★★★★ I bought a truck off of M0E ! The service was awesome, true, and fast! I would highly recommend MOE do your next purchase!!! ★★★★★ I just purchased a Subaru WRX STI from Smith and Mo was great and even after I bought the car he called other dealerships to try to get some tires and rims for my new car and made sure I was all set up. Very pleasant to deal with! ★★★★★ Very friendly service by everyone there. Got a car on lease a few days ago and the process was very easy and smooth. Mo took care of us from the moment we walked into the dealership until he waved goodbye at our rearview mirror. And he's still helpful whenever we reach out for any question or concern. Very happy with the car and the dealership in general. ★★★★★ I might be a little biased but this dealership in Fairly incredible. They're parts department is bar none. I work there years ago and I was treated with such respect. The office girls in the body shop so tremendous.. say thank you. ★★★★★ Mo is such a great salesman, he was very helpful with finding my first vehicle. My experience there was fantastic thank you so much ! ★★★★★ I've only ever dealt with Tyler in service and I have to say he is amazing!! I work for another dealership in town but I have to bring my corvette to them for warranty work and Tyler has always gone above and beyond to make sure i'm taken care of right away and takes care of any concerns I have right away! ★★★★★ My cars second time in this shop for two separate issues and I'm very pleased with the staff in the Automotive Service department and reception desk. Great communication with Service writer who touched base with me daily on the progress with my car and I even received a message Monday am checking on how my car performed on the weekend, after I'd picked it up late Friday afternoon. ★★★★★ Great ★★★★★ I want to say a huge " Thank you to Tyler in service for fulfilling a necessary request. The truck I was delivering for work had to be in the shop for 3 plus hours, so Tyler performed his magic and got me a courtesy car, so I could get my errands done while waiting. And Thank you to Sarah also for her expertise in making the arrangements to get the job done. You both "Rock". ★★★★★ While travelling home through Kamloops my 2018 Diesel Equinox decided it didn’t want to go anymore. Power was reduced and just outside of Kamloops I had to pull over. It was extremely hot outside and thankfully we had AMA. A tow truck was called, Smith Chev was called and eventually my SUV was towed. They were able to look at it right away to let me know if I needed a hotel or a rental car. The service was prompt and professional. My service advisor (Sarah) kept me informed and the ladies at the front desk were wonderful. From the shuttle driver, to the ladies, to Sarah they made an extremely difficult situation much, much easier. My SUV saw us safely home. Thank you! ★★★★★ Stacy and Doug from service were both fantastic to deal with! I had an issue with my Camaro right before my warranty was set to expire. They were able to get me in promptly, get parts on order and perform the repair the day after parts arrived! Stacy did a fantastic job keeping me updated with where things were at throughout the process.I come from a dealership background and have worked in service departments before so my expectations were high, these gentlemen both exceeded them. I would recommend anyone to take there vehicle here based on the exceptional service I received. ★★★★★ Very awesome service quick and easy, Monono did an excellent job helping me with my purchase ★★★★★ Great dealer to do business with. Bought a car from them and had it shipped across the country; the car arrived with ZERO surprises. It was a very easy transaction dealing with Derek Deneef. Would not hesitate to do business with them again. Thanks! ★★★★★ Great customer service ★★★★★ The service that I received was awesome and the office staff were very helpful, and conciderate. I appreciate all the work done on my car, and I appreciate the cleaning inside my car and car wash. I would recommend Smith Cheverolet body shop.js_loader